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Finding good tradesmen is always a problem. We discovered James and his team though "Checkatrade". The quote was detailed and competitive. I felt confident that James knew exactly what he was talking about. His company provide a first class service from start to finish with polite, friendly, and efficient staff.
As an authorised Worcester Bosch agent there was also the added bonus of a 5 year warranty. One gripe however, is that the engineer took a slightly circuitous route with the flue instead of straight up and out. Nevertheless I would definitely recommend the company.
We had been looking to replace our boiler for over a year and had made enquiries to several different tradesmen and companies. However when James arrived to discuss what we needed, it was a breath of fresh air. He explained everything and did not try and sell us things we didn't need.
We also visited the showroom which was helpful to see the different boilers and products on display. Jez arrived as arranged and could not have been more helpful. Nothing was too much trouble to explain and he was happy to discuss all aspects of the installation as it was going on. From start to finish we were very impressed with the quality and attention to detail from Jez. Thanks again to everyone at First Call Heating.
After a 10 minute phone call, my central heating boiler problem was solved, by a simple adjustment by myself. The engineer called at the house to check all was OK, which it was. Offered to pay call out charge, and a consultancy fee which was refused. Excellent service and advice. I will recommend First Call Heating to my family and associates. Many many thanks.
A first class service. Keith was Efficient, tidy, polite, a real willingness to help, prompt and fully explained everything we needed to know. Many thanks for a great service. Glad we chose you guys!
As First Call had been recommended we thought we would 'give them a go' A very pleasant engineer called to service our boiler and promptly found a fault which required the system to be shut down. James called next day to quote for a Worcester Bosch boiler - which we duly accepted. Unfortunately there was a delay before the work could be carried out so "back to the dark ages" kettle for hot water and borrowed electric fires.
Heaven, Ian arrived on the given day, he worked efficiently and kept us informed as to what was happening and when, leaving us clean and tidy at the end of each day. 2 days later hot water and heating! This was our first experience of First Call's work force and we found them all to be extremely helpful and efficient
Award winning company