Meet The Team

James Walker Founder and Director

When I went out to work for myself, I never imagined that it would go this far. I wanted to offer a better and more customer friendly service than the company I used to work for. Looking back, I seemed to have achieved this and more. I hope the challenges ahead will be as much fun as the previous year.

Beverley Walker Finance Director.

Like most family run companies, there has to be a hard working team in the background. I give my opinions on which direction the company should take and plan for the future ahead. We are a team and all get along well with each other and that's what make us stand out from other companies that are just there to fit or fix boilers.

Pat Purdie. Company Secretary

I answer the phone, make the appointments for the engineers and keep the computer up to date regarding the servicing and repairs. A lot of my time is spent talking to customers which is nice as First Call Heating has built a good business on personal service and recommendations. I also make a lot of coffee and do the washing of cups.

Keith Simpson

I am 30 years old and have been in the industry since I left school. I have worked for First Call Heating for over ten years and enjoy doing both installation and servicing. As the longest serving engineer, I help the other team members with in depth knowledge that comes with being in the industry for so long. I am married and we have a young daughter, which keeps us on our toes.

Martin Curtis

I have been with First Call Heating since 2002. I served a full apprenticeship and qualified in 2000. I mainly do the technical boiler breakdowns and servicing. This can be fairly challenging but having completed all of the courses, I know most of the problems that boilers and heating systems present. I am married with 2 sons which take up most of my time and thoroughly enjoy my home and work life.

Jez Smith

I have re-trained after spending many years in the forces, which took me all over the world. I have adapted my forces skills to the heating industry. I qualified in 2007 after training at First Call Heating for the previous 2 years. We have only one way to put in systems and that's the correct way, which I have been taught. This gives me pride in my work and many happy comments on the company feedback page. I am a family man with 2 sons and enjoy playing football and play bass in a local band.

Ian Davidson

I also have re-trained like Jez and have worked for First Call Heating since 2007 and thoroughly enjoy working for a smaller company. I like the camaraderie and friendly atmosphere with the emphasis on quality of workmanship and putting the customer first. I am married with young children but still find time to have fun.

Ben Rood

I mainly do the routine servicing and checking of gas appliances, which involves quite a lot of fine tuning of boilers to get the maximum efficiency which appeals to me and the customers. I trained with a national gas company but did not feel like part of a team. I joined First Call Heating in 2007 and have not looked back. I am single and enjoy the life on the water and often sail to the Isle of Wight for the weekends.

Callum Smith

I am the apprentice and assist everyone where I can. I qualified in Plumbing NVQ2 and hope to complete my NVQ3 in 2010, I hope to stay here for many years. Outside of work I enjoy playing football and keeping fit.