Solder Medal (upgrade from Putty)
In 2002, Wossname and I had a new boiler in our house in Sholing and First Call Heating did a superb job.
We have now moved to Hythe and Wossname said the old boiler must go. First I thought she meant me, but it was just those nice engineers she wanted to see again.
First Call's big boss "James" came and gave us advice, an estimate, and where we should or could put our boiler!
It was in the end the best choice and in accord with our timetable. Work commenced. Keith arrived on a Monday morning with the gear. All through the installation Keith explained what and why he was doing - he knows his stuff. While Keith and his pleasant young mate Callum were here they went over and above the call of duty, helping me with bits I couldn't manage. I won't go on about all this, suffice to say it is rare in these days to come upon such helpful service.
It is also rare these days for young men like Callum to be so well mannered, helpful and interested in others. He listens. It seems that Callum enjoys his work and is enthusiastic. Wossname and I hope he stays with First Call and in the future qualifies and calls on us to service our system.
Thank you, James, Keith and Callum.
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